How can Project Managers measure success?
How can Project Managers measure success?
Identifying project success factors can help streamline future projects
Knowing the project success factors can help with future projects and prevents failures early on saving both time and money. Being a project manager means that you need a way to assess the projects you are working on and have completed.
This article helps to identify the key success factors to help project managers measure results.
What are project success factors?
Measuring the success of a project after the fact is important because it helps discern future strategies when planning new projects. Continuous improvement derived from the data gleaned from past projects lets PMs proactively identify any issues before the next occurrence. Using past data means new processes can happen with fewer mistakes and better management success.
1. Stakeholders satisfaction
Measuring whether or not your stakeholders are satisfied is important as they have a vested interest in your success. Do you need all the stakeholders need to be happy to gauge project success?
To assess whether a project is a success or failure, you need to know which stakeholders have to be satisfied by the project. If they all need satisfying, then getting their input is important. If only some are critical stakeholders, that needs to be assessed as well.
2. Project objectives met
Knowing if your project has met the objectives that were set is crucial. Have the product requirements been delivered and success criteria been met as promised? While you want your customers to be happy with everything you’ve accomplished, this may not be everything they originally asked for but they may still find they have gotten what they need.
The importance factor to measure is did you deliver on their objective, ask if you have still met their requirements. If not, what didn’t you do? What features are critical? Assessing what stakeholders are and are not happy with helps measure overall project success.
A third success factor to look at is budget and whether you delivered the project for the budget stated at the outset. The hope is that your company or client got a good deal. You want to be able to both produce a product and meet your budgetary objectives so your success shows. Knowing how to manage a budget is crucial.
In a 2019 survey, results showed that 81% of organisations review budget throughout a project. Similarly, 83% of organisations review changes in time and cost throughout a project. Budget management is clearly top of mind.
4. Project delivery
Measuring success includes time management. Hard deadlines are important as they affect others as well. Again, if you need to move a deadline, that doesn’t mean you failed. With communication, you can still attain success.
Checking with teams about what is a priority and what dates might work can mean success by keeping everyone in the loop. While only 34% of projects get delivered on time and on budget with all specifications met, you can be in this 34% if you communicate well and work with your stakeholders.
5. Quality matters
If your project is of good quality then you have a higher success factor. You want to understand and meet the stakeholder’s expectations for quality and how to know if you have reached the standard expected.
If you haven’t, how do you use that data to make sure the next project attains a higher quality? Understanding quality needs means you can effectively work on features, budgets, and timelines to improve things.
6. Team Success
Another factor to use in gauging success is how your team feels about the process and final outcome. Looking at trust levels, contentment, and satisfaction all play into success. You shouldn't just get customer/stakeholder feedback, you should also get feedback from the key internal members of the team from your company.
You get better results if your team feels satisfied. A happy team feels pride in a project well-done which is great for the stakeholders.
7. Client feedback
While you want your stakeholders or clients to be happy, you have to find a way to gather data to get their overall outlook and satisfaction from all parties involved. Have them rate various success factors so their answers are tangible and not just verbal. Seeing evidence and having the data in front of you means you can see strengths and weaknesses. This pinpoints what can be improved upon.
Knowing what success factors matter at the end of a project is critical in not only assessing how that project went but also in making adjustments for the next one. Knowing what makes up success versus failure is important. Using your strengths to build up weak areas means you not only improve as a project manager but as a team leader as well.
The more satisfied the whole development team is, the more success you will have with each future project.
Measuring the success of Project Managers